How to Pick the Right Elevator Service

There are several ways to get the most value out of your elevator service contract. Choosing a service that covers both preventive maintenance and emergency repairs is important. A basic contract will cover cleaning, lubricating, and inspecting the moving parts. It will also cover basic code and regulatory requirements. While you’ll probably pay more if you need repairs done frequently, many elevator service contracts allow you to decide how often you’d like to have the service performed. You can also negotiate for a callback coverage, which can provide greater flexibility. Learn more about them at elevator service near me

Many modern elevators are fully automatic, but they aren’t all the same. Different types of control systems are used to operate them individually. Single-automatic-push-button elevators are used for small apartment buildings, freight elevators, and hospitals. In large buildings, multiple elevators are often operated together.

The frequency of elevator service calls depends on the age of the elevators and the amount of use they receive. Some elevators need to be serviced quarterly, while others need to be checked every 90 days. In general, elevators should be serviced at least once every year. A company with high callout rates may also be a sign of deeper problems, such as poor traffic flow or poor control.

Another factor to consider when choosing a company to service elevators is how responsive they are to emergencies. If the company has poor customer service or communication skills, it will negatively affect their ability to handle emergencies and coordinate preventive maintenance. In addition, poor customer service can affect building managers’ ability to resolve problems or understand maintenance contracts. An elevator service company that provides a dedicated team of customer service representatives will be able to better communicate with building managers and give them a better understanding of their contracts.

You can also opt for a maintenance plan that is designed to keep your elevators operating at peak performance. Many elevator companies offer these plans. Choose one that’s familiar with your specific elevator type, and carries an inventory of spare parts. A Stanley Elevator representative can provide you with advice on the best way to maintain your elevators. It’s also important to choose a company that has experienced technicians and has a local parts department.

A typical maintenance contract will cover five years. The contract should outline the services covered and the steps taken to control costs. Many elevator maintenance contracts will also have a clause that excludes callbacks and overtime work. The latter can be especially valuable if you’re concerned about unexpected major repairs. Some maintenance providers may require 90 days’ notice before terminating the contract.

When choosing an elevator service provider, it’s important to consider whether the company offers remote monitoring of the elevators and the technology they use to make repairs. Some of the latest elevators have smarter capabilities that allow you to monitor the condition of your elevators without a technician on site. Also, look for companies that offer emergency repair services.

Contact Info

Honest Elevator
4815 Belle Glade Drive
Richmond, VA 23230
(804) 652-9628